What Information We Hold and Why
When you register, we collect the details you submit — name, contact information, and account credentials. Every time you make a deposit or withdrawal using Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX, we record the transaction reference, amount in RM, and timestamp. We do
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not store your full e-wallet PIN or online banking password at any point. Device signals — browser type, IP address, and session duration — are logged automatically to detect irregular activity and protect your account. We may also hold correspondence you send to our support team,
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which helps us resolve disputes accurately. Players in Kuala Lumpur and across Malaysia are covered by the same data-handling practices. We retain your account data for as long as your account remains open and for a period thereafter as required to meet our operational and legal
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obligations. You may request a summary of the data we hold on you at any time by contacting us through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.